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Our Frequently Asked Questions
Do you have a delivery charge? Reveal/Hide Answer
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Can I send the goods to a different address? Reveal/Hide Answer
When will I be charged for my order? Reveal/Hide Answer
My shoes are out of stock,do I get a refund? Reveal/Hide Answer
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Who will deliver my parcel? Reveal/Hide Answer
How long does delivery take Reveal/Hide Answer
What if I am not there when the courier delivers? Reveal/Hide Answer
What happens if I don't receive my order on time? Reveal/Hide Answer
What is your return policy? Reveal/Hide Answer
How much does it cost to return the goods? Reveal/Hide Answer
Why have I had refund rather than an exchange? Reveal/Hide Answer
I believe my goods to be faulty? Reveal/Hide Answer
How long before the refund shows on my account? Reveal/Hide Answer
Do you have a delivery charge? Reveal/Hide Answer
What happens if I forget my password or account number? Reveal/Hide Answer
How can I pay for my order? Reveal/Hide Answer
What currency are your prices in? Reveal/Hide Answer
Can I send the goods to a different address? Reveal/Hide Answer
When will I be charged for my order? Reveal/Hide Answer
My shoes are out of stock,do I get a refund? Reveal/Hide Answer
How do I cancel/change my order? Reveal/Hide Answer
Who will deliver my parcel? Reveal/Hide Answer
How long does delivery take Reveal/Hide Answer
What if I am not there when the courier delivers? Reveal/Hide Answer
What happens if I don't receive my order on time? Reveal/Hide Answer
What is your return policy? Reveal/Hide Answer
How much does it cost to return the goods? Reveal/Hide Answer
Why have I had refund rather than an exchange? Reveal/Hide Answer
I believe my goods to be faulty? Reveal/Hide Answer
How long before the refund shows on my account? Reveal/Hide Answer
